Chief Customer Officer
New Zealand Customs Service
- Leveraging engagement solutions that span the employee lifecycle, from pre-hire tools to exit strategies
- Tips and tools for embedding a customer centric culture, and a culture for change
- Understanding how to leverage engagement’s next big thing: Emotional connections to your organisation
- Developing transparency and communication skills within teams to engage and motive staff with changes
- Demonstrating examples of how engagement is created in the workplace
- Getting staff aligned through mindset and change- what technology tools can help support that?